FAQ
Before you order
How it works, what you receive, and how you can use it.
Getting started
No. A smartphone photo is enough. Shoot in even daylight with the whole piece in frame; a front view plus a three-quarter angle gives the best results.
Sofas, beds, tables and chairs, and cabinets. For other home goods, email hi@whitestudio.art before you order.
AI assists production; human review checks the visible form, material and finish against your references. Image packs are delivered within 24 hours after payment and acceptance of the materials. Video timing is shown with each service.
What you get
Lite: 4 images (1 white-background, 2 lifestyle, 1 detail). Standard: 16 images (4 white-background, 6 lifestyle, 6 detail). Each pack covers one product in one selected visual style.
Yes. Order a 25–30 second product video for $199, with AI-assisted footage and human editing. Upload 1–3 product photos directly; no image pack is required. Delivery is about 3 business days after payment and material acceptance. Order product video.
Product videos show form and material using your product photos, with human shot selection and editing. Assembly videos explain your supplied instruction sequence, up to 8 steps. Advertising videos use your final selling points and a branded closing frame. See all services and illustrative storyboards.
Product video needs 1–3 product photos. Assembly needs 1–6 product photos and one text-readable PDF or ordered step images. Advertising needs 1–3 photos, a brand name, 3–10 final selling points and a call to action. Choose a supplied script or the guided product → detail → message format. The order form checks these materials before payment.
Assembly includes one revision. Advertising includes three consolidated rounds within the selected scope. A new product, replacement script or different visual direction needs a separate scope.
Tell us what's off. If a delivery has technical errors or drifts from your product or chosen style, we regenerate it or review a refund under our Refund Policy.
Rights and usage
Yes. Image packs and all three video services include a non-exclusive commercial use license for listings, your website, social media, ads, and marketplaces. The full wording is in our Terms of Service.
You do. We don't claim ownership of your furniture design, trademarks, or the photos you upload—you only grant us what we need to fulfill the order.
Privacy
We do not publish your materials without permission or use them to train our own models. Third-party AI processing and retention depend on the provider and account settings. Contact us before uploading unreleased or confidential designs. Download files within 30 days; see the Privacy Policy for retention details.
Still have a question? Email hi@whitestudio.art.
Start with the files you need.
Image packs, product videos, assembly instructions and advertising edits. Each with a defined scope.
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